Terms of Catering Service
At NOIR, we strive to deliver a seamless experience that reflects our standard of excellence. Please review the following terms and conditions before booking:
Booking
- Reservations are confirmed upon receipt of a 50% deposit.
- Advance booking is required at least 48 hours prior to the requested service.
Payment
- Full-service payment must be settled no later than 24 hours before the event.
Usage Policy
- Service is for adults only – children must not handle the cart.
Equipment Responsibility
- Any damage caused to equipment by guests will incur charges.
Ingredients
- For quality assurance, only NOIR ingredients may be used.
Delivery
- For orders outside Doha, an additional delivery fee applies, subject to handling limitations.
Dietary Requirements
- Guests must inform us in advance of any allergies or dietary restrictions.
Staffing
- Requests for additional staff are subject to extra charges.
Service Duration
- Catering service is available for up to 4 hours.
Extended Service
- Additional time is charged at 300 QAR per hour.
Cancellation & Rescheduling
- The deposit is non-refundable.
- A one-time date change is permitted.
- Please notify us of cancellations at least 48 hours in advance.